Privacy Policy
Last updated: January 2025
1. Introduction
More To Us ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform.
We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information We Collect
Information You Provide
- Account Information: Email address, password, date of birth
- Profile Information: Name, gender, sexual orientation, photos, bio, interests, and preferences
- Location Data: City, state, and optional precise location for distance-based matching
- Communications: Messages sent through the platform
- Payment Information: Billing details (processed securely by Stripe)
- Verification Data: ID documents for age/photo verification (if submitted)
Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Features used, pages visited, time spent on platform
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Match you with compatible users based on your preferences
- Facilitate communication between users
- Process payments and subscriptions
- Send service-related notifications
- Improve and personalise our services
- Ensure platform safety and prevent fraud
- Comply with legal obligations
- Respond to support requests
4. Information Sharing
With Other Users
Your profile information (name, photos, bio, interests) is visible to other users based on your privacy settings. Private photos are only visible to users you grant access to.
With Service Providers
- Stripe: Payment processing
- Resend: Email delivery
- Cloud hosting providers: Data storage and processing
Legal Requirements
We may disclose information when required by law, to protect rights and safety, or to respond to legal requests from authorities.
5. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure data centers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your information for as long as your account is active. When you delete your account:
- Profile information is deleted within 30 days
- Messages may be retained if the other party has not deleted their account
- Some data may be retained for legal compliance (up to 7 years for financial records)
- Anonymised usage data may be retained for analytics
7. Your Rights
Under Australian privacy law, you have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Complaint: Lodge a complaint with the OAIC if you believe your privacy has been breached
To exercise these rights, contact us at [email protected]
8. Cookies
We use cookies for:
- Essential cookies: Required for authentication and security
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Understand how you use our platform
You can control cookies through your browser settings, but disabling essential cookies will prevent you from using the platform.
9. International Data Transfers
Your data may be processed in countries outside Australia where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with Australian privacy law.
10. Children's Privacy
More To Us is strictly for users aged 18 and over. We do not knowingly collect information from anyone under 18. If we discover that we have collected information from a minor, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related inquiries:
- Email: [email protected]
You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about how we handle your information.